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Showing posts from July, 2024

How to Change BigPond Email Password

  Changing your BigPond email password is crucial for maintaining your account's security. Follow these steps to update your password: Log in to Your BigPond Account : Visit the BigPond login page and enter your current email address and password. Navigate to Account Settings : Once logged in, go to the settings menu, usually found at the top right corner of the screen. Select "Account Settings" from the dropdown menu. Select ‘Change Password’ : In the Account Settings menu, find the "Change Password" option and click on it. Enter Current Password : You will be prompted to enter your current password for verification purposes. Create a New Password : Enter your new password. Ensure it is strong by combining uppercase and lowercase letters, numbers, and special characters. Confirm New Password : Re-enter the new password to confirm it. Make sure both entries match to avoid any errors. Save Changes ...

BigPond Outage: Service Down and Not Working

  Here are some general actions to take in case of a service outage or malfunctioning internet connection: 1.    Check for Local Issues: Check whether the issue is related to the user local area network   and also check the other devices which is connected to the same network. 2.    Contact user Internet Service Provider (ISP): It is always best to contact ISP’s customer support if the users experience any service outage. 3.    Check for official updates : Visit the websites such as Telstra website to check any updates regarding the known outages 4.    Restart User Equipment: The user needs to reboot the modem/router and connected devices. 5.    Use mobile data or an alternative internet connection: The user can make use of the mobile data if the internet access is urgent . 6.    Wait for Service Restoration : Please report to the ISP’s customer support   if the user can’t able to find any information...