BigPond Outage: Service Down and Not Working

 

Here are some general actions to take in case of a service outage or malfunctioning internet connection:

1.  Check for Local Issues: Check whether the issue is related to the user local area network  and also check the other devices which is connected to the same network.

2.  Contact user Internet Service Provider (ISP): It is always best to contact ISP’s customer support if the users experience any service outage.

3.  Check for official updates : Visit the websites such as Telstra website to check any updates regarding the known outages

4.  Restart User Equipment: The user needs to reboot the modem/router and connected devices.

5.  Use mobile data or an alternative internet connection: The user can make use of the mobile data if the internet access is urgent .

6.  Wait for Service Restoration : Please report to the ISP’s customer support  if the user can’t able to find any information on outages.

To know more about Bigpond Outage connect to our Bigpond Customer Service who will assist you and resolve the issues.

More Info: https://www.bigpondonlineservice.com/blog/bigpond-customer-support-australia/

More Info: https://www.bigpondonlineservice.com/blog/bigpond-support-service-australia/

Comments

Post a Comment

Popular posts from this blog

How to Initialize & Setup Bigpond Emails in Outlook

Image
With this article on how to accomplish the synchronization of your Bigpond email with Microsoft Outlook, it would be really easy for you to manage the emails. Start Outlook and then go to File > Add Account. Type in the complete email address, and if the automatic configuration fails, click on the manual configuration option, which is located in the dropdown window. Select either IMAP or POP to be used for incoming mail based on your needs. For IMAP accounts, the incoming server should be imap.telstra.com (port 993, SSL enabled), while for POP accounts, use pop.telstra.com (port 995, SSL enabled). For the SMTP outgoing server, please use smtp.telstra.com and set the port to either 465 or 587 with SSL enabled. The last step is for you to sign in by using the complete email address for the Bigpond email account along with your required password for both IMAP and SMTP. To ensure everything is in order, check the settings that you previously configured by sending a test email. Setti...
Read more

How do you change your Bigpond email password

  Whenever we are accessing an email service, we should keep in mind that changing the password is a very necessary part by which we can easily secure our account from being hacked or compromised. There is not much of a process to do while changing the password. But the user must keep in mind that at the time of updating the password, the user will have to save a strong password every time they update it. Learn more about Bigpond email security with the help of a Technical Support Service. Now let's check on the process of how we can change the password for the Bigpond email account. ·        Use your current password to access your Bigpond email. ·        In the top-right corner of the screen, after logging in, click the "Settings" icon. ·        Select "Accounts" from the drop-down menu. ·        The "Security" tab should then be selected. ·  ...
Read more

What are Bigpond Webmail IMAP and POP Server Settings?

  If you plan on accessing your BigPond Webmail account via an email client, it is important to know your IMAP and POP server settings. Generally, IMAP and POP are both types of protocols used to receive email. Hence, your preference regarding how you interact with your emails will determine which option you select. If, for example, you want to retrieve mail messages from various devices and sync them together, you should use IMAP, which stands for Internet Message Access Protocol. For BigPond IMAP settings, refer to the following: Incoming Mail Server: imap.telstra.com Port: 993 Encryption: SSL The POP settings for BigPond will allow you to access an account within BigPond, and this procedure essentially permits you to delete any emails after transferring them to a particular device. In this case, the BigPond POP settings are: Incoming Mail Server: pop.telstra.com Port: 995 Encryption: SSL For the outgoing mail servers (SMTP) serving both IMAP and POP, configurations...
Read more