BigPond Outage: Service Down and Not Working

 

Here are some general actions to take in case of a service outage or malfunctioning internet connection:

1.  Check for Local Issues: Check whether the issue is related to the user local area network  and also check the other devices which is connected to the same network.

2.  Contact user Internet Service Provider (ISP): It is always best to contact ISP’s customer support if the users experience any service outage.

3.  Check for official updates : Visit the websites such as Telstra website to check any updates regarding the known outages

4.  Restart User Equipment: The user needs to reboot the modem/router and connected devices.

5.  Use mobile data or an alternative internet connection: The user can make use of the mobile data if the internet access is urgent .

6.  Wait for Service Restoration : Please report to the ISP’s customer support  if the user can’t able to find any information on outages.

To know more about Bigpond Outage connect to our Bigpond Customer Service who will assist you and resolve the issues.

More Info: https://www.bigpondonlineservice.com/blog/bigpond-customer-support-australia/

More Info: https://www.bigpondonlineservice.com/blog/bigpond-support-service-australia/

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