Why are Admin emails coming in the BigPond inbox?

 Just like any email service, BigPond also has certain default settings and spam filters that can affect incoming mail. If your admin emails are coming into the BigPond inbox, the first thing to do is adjust your filter settings. Sometimes emails from administrative sources may not match the default spam filters, and these filters are designed to block unwanted emails.

However, sometimes they may occasionally misclassify legitimate admin emails. In addition, users can also set up whitelists, or lists of trusted email addresses or domains. If your admin email isn’t on the whitelist, it might end up in the inbox instead of your spam folder. Also, if the sender’s behavior is inconsistent or the admin email has a history of sending promotional as well as administrative emails, spam emails can be confused.

Adjust your filter settings, and if that does not work, contact the Bigpond Customer Care team at BigPond Email Online service to fix this issue.


More Info: https://www.bigpondonlineservice.com/blog/bigpond-customer-support-australia/

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